Case Study Kontokali Bay Resort & Spa × OCG360: Enhancing In-Room Experience with Interactive TV

The Profile

Kontokali Bay Resort & Spa, one of the leading hotels in Corfu, blends traditional Greek hospitality with the modern expectations of today’s demanding travelers. As part of its ongoing commitment to excellence, the resort invested in Interactive TV technology through OCG360.


The Goal

The hotel’s management aimed to:

  • Upgrade the in-room digital experience for guests

  • Offer instant access to hotel information and services

  • Promote resort facilities and offerings in a simple and effective way


The Solution: OCG360 Interactive TV

With OCG360’s Interactive TV solution, every in-room television evolved from a basic entertainment device into an interactive service and communication hub.

🔹 Personalized welcome screen displaying the guest’s name
🔹 Daily activity programs and curated suggestions
🔹 Multilingual entertainment content for international guests


The Benefits

✔️ Enhanced guest experience, with technology adapting to each visitor’s expectations
✔️ Reduced front desk load, as many functions are now accessible directly from the room
✔️ Stronger brand perception as a tech-forward, premium resort
✔️ New internal promotion channels – no need for printed materials


Conclusion

The implementation of OCG360 Interactive TV elevated the premium identity of Kontokali Bay Resort & Spa, enhancing the way guests connect with hotel services during their stay.

This wasn’t just about adding technology.
It was about adding experience, autonomy, and real value – right where it matters most.

Why wait? Start Now

A better experience for your customers,more efficiency for your team.

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