Queueing System
SMART PASS
OCG360 Smart Pass – Smart Queue Management for Every Space
The OCG360 Smart Pass revolutionizes queue management by offering a modern, flexible solution for hospitals, businesses, municipalities, and restaurants. From receiving self-service orders to notifying customers for service in public offices, Smart Pass ensures comfort, speed, and organization.
How Smart Pass Works
Receiving a Priority Number:
Users can receive their priority number through:
○Traditional paper tickets.
○QR code scanned with their mobile device.
○Digital platforms, such as gov.gr for public services.
Call List and User Notifications:
The system notifies users when their turn arrives, whether it’s for order pickup, requests, or other services.
Notifications are sent via push notifications, SMS, or other methods, ensuring users never miss their turn.
Self-Service Pickup:
Ideal for self-service environments like restaurants or fast-food places, where users can track their position in
the queue and collect their orders promptly and in an organized manner.
Queue Display:
Priority numbers are displayed on screens at service areas or on users’ mobile devices, allowing them to be anywhere without worrying
about losing their place in the queue.
Advantages of Smart Pass
- Convenience and Organization:
Eliminates physical queues and waiting at specific points, offering users more comfort and freedom. - Perfect for Self-Service Environments:
Suitable for restaurants, cafeterias, and other spaces where orders are picked up based on priority. - Transparency and Fairness:
All priority numbers are displayed in real time, increasing user trust.
Flexible Use:
From public services to restaurants, Smart Pass adapts to the needs of any business or organization
Benefits for Your Business
- Reduced Wait Times:
Users are served faster, enhancing their overall experience. - Increased Customer Satisfaction:
Comfort and organization improve your business’s image. - Staff Efficiency:
Staff can focus on serving customers without the added pressure of managing queues. - Integration with Other Modules:
When combined with OCG360 Ordering, it provides a seamless experience for managing orders and pickups.
Enhance Your Service Today
The OCG360 Smart Pass is the ideal solution for any space looking to ensure organization, convenience, and excellent service experiences.
Contact us to learn how you can integrate it into your business
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