Surveys
INFORMANTION
Dynamic Questionnaires for Your Business
OCG360 Surveys offers an innovative way to collect and analyze data from your customers. With flexible features and customization options, you can design surveys that are fully tailored to the needs of your business.
Turn information into knowledge and enhance your services!
Features That Stand Out
- Dynamic Question Logic
Create surveys using an if/then/else logic:
- User responses determine the flow of questions.
- Options like Yes/No, multiple-choice, or written responses provide complete flexibility.
- Collect Feedback at Critical Points
Send surveys:
- After bookings or check-in/check-out.
- During the stay for immediate feedback.
- Through WiFi, Mobile App, TV, email, or push notifications.
- Automatic Responses
The system automatically responds based on results:
- Alerts the responsible parties about negative feedback for immediate management.
- Encourages the posting of positive reviews on review sites.
- Customization to Meet Your Needs
Choose from various question types such as:
- Rating scales.
- Multiple choice.
- Open text.
What OCG360 Surveys Offers
- Detailed Statistics and Insights
Gather data on your services, analyze feedback, and improve your operations.
- Feedback Management
Turn negative experiences into positive ones through direct communication with your customers.
- Scalability and Integration
Combine Surveys with other OCG360 modules, such as WiFi and Mobile App, for even greater performance.
How to Use Surveys
- Place Questionnaires on Tablets
Place tablets in high-traffic areas to collect instant feedback.
- Promote Campaigns
Design and send surveys to specific customers or rooms at the right time.
- Digital Marketing
Use the data to create targeted campaigns and update customers with personalized messages.
Information is Power
With OCG360 Surveys, the possibilities are endless:
- Learn what your customers think.
- Discover ways to improve.
- Keep track of statistics and gain valuable insights.
Contact us today to discover how OCG360 Surveys can elevate your business.
