Mobile Application
OCG APP
OCG360 Mobile App
Your Custom App for Your Business
Create a unique experience for your guests with the personalized OCG360 mobile app. Available for iOS and Android, customized with your business’s name, details, and branding! Stand out from the competition with an app tailored exclusively for your needs.
With your very own customized app, your customers enjoy instant access to your services and business information, while you maintain complete control.
What the Mobile App Offers
Customization and Unified Corporate Identity
Unlike shared apps that require login credentials, the OCG360 Mobile App is designed exclusively for your business.
It features a dedicated database and a modern design that reflects your unique branding.
Information and Services at Your Customers’ Fingertips
Through the app, your guests can access:
- Activities and Daily Themes
- Directory of Services
- Points of Interest
- Account Overview and Transaction History
Interactive Features
Empower your guests with the ability to:
- Make Reservations and Place Orders
- Chat with Reception
- Connect via WhatsApp
- Submit Support Requests for Housekeeping or Maintenance
- Fill Out Surveys
- Manage Smart Room Features (Smart Room-KNX)
Personalized Service and Autonomy via the Mobile App
The OCG360 Mobile App transforms your customer’s stay into a fully personalized experience. Based on their profile and booking details, the app:
- Provides tailored menus based on their board type.
- Notifies them of their entitlements and allows easy reservations for restaurants or room service.
- Sends targeted notifications to enhance their experience, letting them enjoy their stay with convenience and independence.
- Drives upselling by promoting relevant services and offerings.
Encourage your customers to download the app by offering incentives.
Unlimited Access
Your customers can place orders and make reservations from anywhere using the app on their mobile devices.
With the OCG360 Mobile App, You Can:
- Increase Customer Satisfaction: Show your customers that their needs and preferences matter.
- Boost Customer Loyalty: Offer personalized service and targeted recommendations.
- Enhance Service Management: Reduce errors and improve staff efficiency.
- Grow Hotel Revenue: Drive more targeted bookings and orders.
- Modernize Your Hotel Image: Present an innovative, cutting-edge image that enhances your reputation.
The result is an experience that exceeds your customers’ expectations and makes their stay truly unforgettable.
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