OCG360 helped us discover new upsell opportunities and maximize our revenue. With data analysis and the tools it provides, we have been able to tailor our services to our clients’ needs, offering them the right solutions at the right time.
The result was a significant increase in our sales, while at the same time our customers felt they were receiving personalized suggestions that improved their experience.
The majority of bookings were online so valuable employees were busy with something else resulting in a saving of seats